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Uber & Rideshare Accident Lawyers Melbourne

Three insurers can be involved in a rideshare claim and none of them will explain the others to you. That is the part we handle.


A TAC claim after an Uber or rideshare accident sits alongside the platform's insurance rather than replacing it.

Who can claim after a rideshare accident

You can make a TAC claim if you were injured in a rideshare accident in Victoria as a:

  • Passenger, including where your own driver caused the crash
  • Rideshare driver
  • Driver or passenger in another vehicle
  • Pedestrian or cyclist struck by a rideshare vehicle
  • Person injured getting in or out of the vehicle

It does not matter which platform was involved.


Rideshare accident compensation

  • Medical treatment, hospital and specialist costs
  • Rehabilitation and physiotherapy
  • Income support while you cannot work
  • A lump sum for permanent impairment, from 11% whole person impairment
  • Pain and suffering and loss of earnings, where another driver caused a serious injury


The lump sum is worked out from a percentage, not negotiated. Independent doctors assess your permanent loss of function once your injuries have stabilised, and nothing is payable below 11%. Above that the amount is fixed by law and rises with the percentage. Find out what each band is worth.


What to save from the app

Rideshare claims have evidence available that most road accidents do not, and it lives on a phone you might replace.


Screenshot the trip, including the driver's name, the vehicle, the time and the route.


Keep the receipt. It is emailed automatically and establishes that you were in that vehicle at that time.


Report the accident in the app and keep a copy of what you sent, which creates a dated record.



Trip data can usually be requested from the platform afterwards, but keeping your own copy is quicker and more certain.


Claiming as a rideshare passenger

Yes. Being in the vehicle at fault does not affect your entitlement to treatment, rehabilitation or income support, and where a driver caused a serious injury a common law claim may also be available.



You do not need to have complained through the app, and you do not need the driver's cooperation.

Rideshare drivers injured while working

If you were injured driving for a rideshare platform, you have a TAC claim for the road accident. You may also have a WorkCover claim on top of it, but that depends on whether you are considered a "worker" under the legislation, and that turns on the facts of your relationship with the platform.


Being engaged as an independent contractor does not automatically rule you out. Contractors are not necessarily excluded and can be deemed workers where certain criteria are met, so it is worth having your arrangement looked at properly rather than assuming the answer.

The platform's insurance, and the TAC

A TAC claim is not replaced by anything the platform offers. Rideshare platforms carry their own cover, and drivers may hold rideshare specific policies on top of ordinary comprehensive insurance.


All of it sits alongside a TAC claim rather than replacing it. Accepting an offer from a platform or insurer does not remove your TAC entitlements, but it can complicate them, so it is worth understanding what is available under each before you settle anything.


The TAC side runs through its normal stages, alongside whatever is happening with the platform's insurer.


The Injury Law Group lawyers – TAC and road accident claims, Melbourne
The Injury Law Group lawyers – TAC and road accident claims, Melbourne

What to bring to your first consultation

  • Your trip receipt or a screenshot of the trip
  • Any report you made in the app, and the platform's reply
  • The police report number, if there was one
  • Medical reports and the names of your treating doctors
  • Payslips or evidence of lost income
  • Any correspondence from the platform or an insurer

FAQs

  • I have deleted the app.

    Trip records can usually be requested from the platform, and the receipt was emailed to you at the time.

  • The platform has offered me a payment.

    Find out what else you are entitled to first. It is separate from your TAC claim.


  • I was in the other vehicle, not the rideshare.

    You claim in the ordinary way. There may simply be more insurers involved.


  • Should I report it in the app?

    Yes, and keep a copy. It creates a dated record of the trip and the incident.

Your lawyers

Settling with one insurer before you understand the others is the mistake worth avoiding, and it is usually irreversible. We can help you navigate your claim and make sure you get what you deserve


Your claim is run by Irini Piperoglou or Antonia Gianasmidis.


34 Church Street, Abbotsford.


No Win No Fee, which includes finding out whether you have a claim at all. How our no win no fee guarantee works


“After my car accident, I was completely overwhelmed, but Irini and Antonia were there for me every step of the way. They didn’t just handle the legal stuff, they showed genuine care and empathy, making sure I never felt alone in the process. They took all the stress off my shoulders, allowing me to focus on my recovery. Thanks to their hard work, I received the compensation I needed to recover. I can’t thank them enough for their support and for always keeping me informed and at ease during such a tough time”

– Kalliope L.


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